Citizen Dialog Kit – Local lens on hangout spots through interactive displays

Challenge: Bruges: How to engage young migrants in city planning?

Target Group: Youth, Migrants

Citizen Dialog Kit makes wireless survey devices with push buttons that make it easy to collect feedback in public spaces. They run on batteries for months and can be placed anywhere. For this project in Bruges, we installed two devices in a local sports park to learn more about who visits the park, how it is used today, and what people feel is missing. Citizen Dialog Kit worked closely with the city youth department on this project.

The goal was to hear from youth and youth with a migration background. In 4.5weeks, the devices collected 502 complete responses. Over half of the respondents were under 18, and almost 25 percent said they speak a language other than Dutch at home.

The results give the city clear input from a group that is often hard to reach. The city can now use this data to guide future investments and co-design efforts, ensuring the park evolves in line with the needs and preferences of its diverse, young user base.